September 5, 2006

Things to Do in Customer-Service Hell

many companies � �phone trees��the automated menus that ask you to mash one button after the next�are silly mazes that have you chasing your tail. First there was GetHuman. Now there�s a new website, still in beta, called Bringo! (a.k.a. NoPhoneTrees.com), which takes a different approach.

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life is absurd